Attached order doesn't get sent to TWS

[anido]

I am using Tradebullet with Collective2 and TWS.

TWS 897.6
Java 1.6.0_11
Windows XP
TB 2.1 Build 712

I am using a system called FX.wave on C2. It issues 2 orders, one above and one below the current price. Both orders have a attached Stop Loss. When one of the orders is hit, the position is opened correctly, and the other order gets cancelled, but the attached SL order does not get created in TWS.

This functionality was working fine in December. I stopped trading for a couple of weeks around the holidays, so I don't know exactly when it stopped working, but it has not worked this week at least.

I have also tried with the latest version of TWS off the IB site and it has the same issue.

[TradeBullet]

We haven't changed anything on our end but it's possible something changed at C2.

Please email me your log files (both tradebullet.txt and c2log.txt) for a day when this happened and please specify the order details so I can find it.

[anido]

I emailed you some log files earlier today. Let me know if you need further information.

Thanks.

[TradeBullet]

I sent you a private message. Did you receive it?

[anido]

Just checked, I don't see any PMs. Thanks.

[TradeBullet]

Strange, but here is what I sent: TB never received the conditional signal so it appears to be an issue with C2. I have already contacted C2 and I will revert here once they respond.

[TradeBullet]

C2 reports the issue has been fixed. Let me know if not.

[anido]

That strategy didn't issue a signal yesterday, so I will watch for it tonight. Thanks for your help.